Billing/Cashier Window Closure on Wednesday, July 17th
On Wednesday, July 17, 2019, the Town will be processing upgrades to our billing software and system. The installation will begin at 8:00 a.m., and is expected to take 4-6 hours to complete. During this time, the billing office/cashier window will be closed. Pending any technical difficulties, we anticipate re-opening the billing office/cashier window sometime in the afternoon (2:00 p.m. or later). Any changes or updates related to when the office will be open/closed will be posted on the Town website and Facebook pages.
During the closure, customers may pay their bills online by CLICKING HERE. To report a water or sewer problem, please contact Town Hall at 910-458-2999 during normal business hours (8AM-5PM), or the on-call number 910-465-0376 after 5:00 p.m.
Thank you for your patience while we make these improvements!
FREEMAN PARK UPDATE-JULY 12, 2019
Effective Monday, July 15, 2019, Town officials will resume the sale of daily access passes into Freeman Park. Daily access passes will only be sold on weekdays (Monday – Friday) and can only be purchased at the entrance of the park.
Entry to the park on weekends will still be restricted to annual permit holders. The effects of tides and erosion still exist, and the northern areas of Freeman Park remain closed to all vehicular traffic.
Intermittent closures could still be possible based on limited beach area and level of patron use. Public safety staff will perform assessments daily to determine when additional sections of the park can safely be opened, or if additional closures are required.
Until further notice, the following limitations have been set:
1. Only the following vehicles will be allowed into the park:
a. Monday-Friday: Vehicles purchasing daily passes, and;
b. Monday-Sunday: Vehicles with an annual permit
permanently affixed to the windshield, and;
c. Monday-Sunday: Vehicles associated with an existing
camping reservation south of the closure area (maximum of
2 vehicles per campsite).
2. Camping will be limited to designated spaces south of the closure area. Campers with reservations are urged to call 1-866-330-7275 to verify continued availability.
3. No vehicles are allowed past marked closures. Anyone driving past a designated closure will be issued a citation. Visitors of the park may still walk past closure points.
4. No vehicle shall operate or park in the tidal zone (wet sand area).
5. Lifeguards will only patrol areas of Freeman Park where vehicles are allowed.
6. Intermittent closures are anticipated to occur due to limited beach area and level of patron use.
7. Pending increased tidal surges, access to Freeman Park may result in additional restrictions and closures.
UPDATE-Billing/Cashier Window Staffing/Hours
The Billing/Cashier Office in Carolina Beach has hired a new customer service representative, Ms. Amanda Gauthier (see photo below):
She will begin training immediately on the Town’s processes, procedures, and software platforms. This training will be an ongoing process, and we expect to return to normal business hours soon. Below is a schedule of the current and upcoming restricted operating schedule:Current hours: Mondays, Tuesdays, Thursdays, and Fridays, 12:00 noon – 5:00 p.m.
NEW hours effective Friday, July 1st: Monday – Friday, 10:00 a.m. – 5:00 p.m.
The Town expects to return to normal business
hours, M-F, 8AM-5PM, no later than August 1st.
If you have any questions regarding the hours of operation in the Carolina Beach Billing Office, please contact Town Hall at (910) 458-2999.
PRICE INCREASE EFFECTIVE JUNE 1ST for Re-Entry PermitsEffective June 1st, the cost of a re-entry permit will increase by $10.00
Two types of re-entry permits are available to residents and property owners:
|Before 6/1||After 6/1|
|Parking/Re-Entry Permit Combo||$20.00||$30.00|
|Re-Entry Permit Only||$ 2.00||$12.00|
Carolina Beach property owners and residents can purchase re-entry permits in person at the billing/cashier window during open hours, or online by CLICKING HERE.
If you have any questions, please contact Town Hall at 910-458-2999.
GRANT MONEY AVAILABLE TO CB RESIDENTS FOR ROOF REPLACEMENT
The North Carolina Insurance Underwriting Association (NCIUA) is offering grant funding as part of their “Strengthen Your Roof” pilot mitigation program that will provide up to $6,000 for roof replacement.Read More ›
Island Greenway is Open!
After 6 years of funding acquisition, planning and construction we are very pleased to announce that the new 1.2-mile section of the Island Greenway is now officially open for public use. The 10-foot-wide paved multi-use path begins at Mike Chappell Park and winds southward through scenic wooded areas to the intersection of Alabama Avenue and Spot Lane.
Use of the trail is strictly limited to bicycles and pedestrians – no motorized vehicles of any kind. Yes, this means no golf carts! Please be mindful and courteous to other trail uses – keep right; bicycles, scooters and skateboards yield to pedestrians; all dogs on leashes; remove all pet waste. Report all incidents to the Carolina Beach Police Department @ 910-458-2540 or dial 911. Most importantly, get outside and enjoy the trail!
An official ribbon cutting ceremony will be held in April-details will be release soon.
Safe Trade Station Established in Carolina Beach
The Carolina Beach Police Department has established a location for trade, bartering and sales transactions. Popular online trade sites such as Facebook Market Place, Craigslist, Offer Up and Letgo provide users opportunities to sell and exchange goods and services. Carolina Beach PD is the only Safe Trade Station in the Wilmington metropolitan area and one of thirteen in N.C.
“While these transactions provide our community an opportunity to resale and repurpose useful items, some may hesitate because of safety concerns. These locations offer a safe alternative for individuals to meet and perform trade or sales transactions,” said Chief Chris Spivey.
The established Safe Trade Station is located at the Carolina Beach Police Department, 1121 North Lake Park Blvd, Carolina Beach. The area has clearly posted Safe Trade signage in a well-lit area with 24-hour surveillance cameras. Additionally, this location has a high volume of vehicular traffic and commercial businesses.
Safe Trade patrons are welcome to perform transactions in the front lobby of the police department Monday through Friday from 8:00am to 5:00pm. The department lobby is unavailable on weekends and holidays.
If you have questions, please contact the Carolina Beach Police Department at 910-458-2540.
Street Sweeper Schedule Posted
Did you know that all streets in Carolina Beach are cleaned on a regular basis with a Street Sweeper? Some areas are cleaned weekly, while others are less frequent.
CLICK HERE to see when the streets in your neighborhood will be swept.
Beach Accesses ClosedDue to damage from recent high tides, the following public beach access points will be closed until repairs can be made:
- Scotch Bonnet Lane
- Sea Horse Lane
Take the survey-CAMA Land Use Plan for Carolina Beach!
Re-Entry Permits-UPDATEAt the February 12th Town Council Meeting, Ordinance 19-1105 was approved. This ordinance ends the Town Identification Card program and re-establishes the Town Identification Decal program for re-entry to the island after an evacuation. One of the changes in the ordinance will allow permanent residents to purchase a re-entry permit without a parking decal. Those permits are being ordered and should be available after March 15th.
For more details, please CLICK HERE for a copy of the new ordinance.
New Town Manager Hired
Lucky Narain, currently a Senior Manager for the City of Hayward, CA, has been hired as the new Town Manager in Carolina Beach. Mr. Narain begins his new position in Carolina Beach on Monday, February 25, 2019. As Carolina Beach’s top administrator, he will assume responsibility for the daily operations of the Town, including approximately 117 employees and a $25 million budget. He fills the position left vacant by the September 2018 termination of former Town Manager, Michael Cramer.
Read More ›
Island Greenway CLOSED to Public Until Complete
As a reminder, the Carolina Beach Island Greenway is still under construction and is not yet open to the public. Remaining work includes installation of fencing, seeding and mulching, and posting of signs. Until the project is finished, only construction crews and military personnel are allowed in the area.
Completion is anticipated in late January 2019 when a grand opening ceremony and ribbon cutting will be scheduled!
If you have any questions, please contact Town Hall at (910) 458-2999.
CAMA Land Use Plan Update
CAMA Land Use Plan Update!
Stay informed and get involved with the vision of Carolina Beach. Extensive public participation is a key component of the CAMA Land Use Plan update and we want to hear from you throughout the process. Your thoughts, ideas, and participation are vital for the success of this effort. Over the course of the project, we will host several public meetings where we will ask for your input and feedback on the Plan as it is developed.
Below is a link to the Land Use Plan website where you can find more information about the plan and the process.
RECOVERY RESOURCE CENTER OPENS FRIDAY-NEW HANOVER COUNTY
Community Recovery Resource Center
New Hanover County will open a Community Recovery Resource Center on Friday, September 28 at Independence Mall to assist residents of New Hanover County and surrounding areas as they recover from Hurricane Florence.
The Community Recovery Resource Center will house federal, state, and local agencies that are providing relief services including:
- Disaster Supplemental Nutrition Assistance Program: Department of Social Services will be administering disaster food stamps at this location for New Hanover County residents beginning Friday. Open 8 a.m.-5 p.m. (Mon, Tues, Thurs, Fri), 8 a.m.-6 p.m. (Wed), and 9 a.m.-5 p.m. (Sat). More details are available here.
- FEMA Disaster Recovery Center: FEMA representatives will be on site to help area residents apply for FEMA assistance, check a FEMA application status, apply for Small Business Administration (SBA) loans, and more. Details about FEMA’s Disaster Recover Center can be found here. Services begin Friday; open 9 a.m.-7 p.m. (Mon-Sat), and 9 a.m.-1 p.m. (Sun).
- Supply Distribution Center: The Salvation Army, in coordination with New Hanover County, will be distributing supplies to residents, including clean-up kits, food boxes, and infant items. Based on need, the public can come to the resource center to receive vouchers before picking up supplies from the distribution center beginning Friday. Open 8 a.m. to 6 p.m., 7 days a week until further notice.
- Multi-Agency Resources: Multiple non-profit and community organizations will be set up in the resource center beginning on Friday, to offer help, resources, and assistance to residents in the Cape Fear region. Open 8 a.m. to 6 p.m., 7 days a week until further notice.
In addition, on Friday, September 28 from 9 a.m. to 6 p.m., the NC Department of Insurance will host an Insurance Camp where residents can get information, file claims, and ask questions of insurance carriers. Numerous insurance companies as well as the Department of Insurance will be on hand to assist.
To access the Community Recovery Resource Center, the public should enter the Independence Mall parking lot from Independence Boulevard and follow directional signage to the entrance between Ruby Tuesday’s and the former Sears store. This outside entrance will be marked with signage, and is to the left of the main mall entrance. Independence Mall is also located on Wave Transit’s fixed bus routes.
Information about the Community Recovery Resource Center is available at EmergencyNHC.com.
PERMITS REQUIRED FOR HURRICANE FLORENCE REPAIR WORK
- Any emergency building repair permits issued by the Town related to Hurricane Florence will be issued at no cost for those repairs through November 30, 2018.
- Normal renovations, additions, or new construction that are not associated with storm damages will be charged their normal building permit fees.
- Building permits are required for all work subject to NCGS160A-417.
- New Hanover County will have a satellite office at Town Hall to issue storm related plumbing, electrical, and mechanical permits, Monday – Friday, 8:00 a.m. – 4:00 p.m., until October 5, 2018.
- Construction/repairs may take place during the following hours:
- Monday - Friday: 7:00 a.m.-6:00 p.m.
- Saturday: 9:00 a.m.-5:00 p.m.
- Sunday: 9:00 a.m.-5:00 p.m. through October 28, 2018 (construction work is normally prohibited on Sundays, but will be allowed through October 28, 2018).
If you have any questions related to permit requirements, please contact the Planning department at (910) 458-2999.
Smart Parking in Carolina Beach!
The Town of Carolina Beach is partnering with SP Plus Corporation, a leading national provider of parking, ground transportation, and related services, and ParkMobile to provide visitors a more convenient way to pay for parking using their mobile devices and the ParkMobile App.
To use ParkMobile, customers can register for free through the app for iPhone, Android or online at Parkmobile.IO. After setting up their account, customers can immediately begin using the system with their registered mobile device. The ParkMobile app lets users remotely view and update/add time for their parking spot.
“As part of SP+'s continued commitment to working with the Town of Carolina Beach and ParkMobile, we are excited to provide a customer-centric, on-street payment app solution for stakeholders, visitors and residents,” commented Robert Kamper, Vice President of Municipal Services at SP+.
The ParkMobile App is now ready to use in Carolina Beach and will make paid parking easier for everyone! CLICK HERE or visit the Town’s website to learn more.
Parkmobile, LLC is a leading provider of parking solutions in North America, helping millions of people easily find and pay for parking on their mobile device. Other North Carolina cities using the app are Asheville, Chapel Hill, Charlotte, Durham, Greensboro, and Raleigh. For more information, visit Parkmobile.IO or @Parkmobile on Twitter. You may also contact Jeff Perkins, CMO of ParkMobile at email@example.com.
If you have any questions about using the ParkMobile App, please contact SP+ at (910) 458-4614.
17-18 Annual Wastewater Treatment/Wastewater Collection ReportThe 2017-2018 Annual Wastewater Treatment Works/Wastewater Collection System report is now available - CLICK HERE to view the full report. If you have questions, please contact Bill Raymond, Wastewater Treatment Superintendent, (910) 458-2976, or firstname.lastname@example.org.
AT&T Installing Fiber Lines in and around Carolina Sands
To provide fiber to existing residential customers, AT&T is currently working to install 11,677 feet of fiber cable along with 4,289 feet of conduit on the following streets:
- Augusta Ave.
- Sixth St.
- Carolina Sands Dr.
- Sea Ridge Dr.
- Coast Walk Ln.
- Riptide Ln.
- Tidewater Ln.
- White Caps Ln.
- Oceanward Ln.
- Parts of Lake Park Blvd. S
"Sea Lice" Information
Annually, around this time of year as water temperatures begin to warm up, thimble jellyfish begin to spawn and we see an increase in what is known as “sea lice” in local beach waters. Sea lice are tiny marine life larvae that can sting and cause a red, itchy rash. While some swimmers report feeling a slight prickling sensation when in the water, the rash condition typically appears after a swimmer has showered or has dried off with a towel (within 4-24 hours).
It is still safe to swim in the ocean during the season, just be aware of how to treat the signs. If you notice a rash on you or a family member, rinse in clean warm water-do not rub with a towel as it will only aggravate the sting. Use some type of over-the-counter topical anti-itch ointment such as hydrocortisone or colloidal oatmeal cream to calm the itch.
If you have questions or need more information about sea lice, please contact Ocean Rescue Captain Chad Soward at (910) 458-2985 or email@example.com.
WMPO Wants Your Input!The Wilmington Urban Area Metropolitan Planning Organization (WMPO) presented information at the April 10th Council Meeting regarding updates to plans for transportation in the Cape Fear region. CLICK HERE to view the presentation.
The WMPO is asking for local area residents to take part in a transportation survey and comment on upcoming projects. Please visit their website at www.capefearmovingfoward2045.org for more information.
Crosswalk Lights Installed-Harper Ave/Dow RdAfter coordination and approval through the NCDOT, the planned improvements to the existing crosswalk at the intersection of Dow Rd. and Harper Ave. have been completed.
The new solar-powered signals are activated by a pedestrian push button, emitting LED signals to drivers on Dow Road and warning of pedestrians and cyclists in the crosswalk area. The signals are to draw attention to the users of the crosswalk and encourage drivers to stop while they cross the road.
NCDOT did not approve of and disallowed supplemental early warning beacons that would have been located a distance ahead of the crosswalk, stating that they confuse the drivers about the location of the actual crosswalk.
35 MPH-Speed Limit Changed on N Lake Park BlvdAt the regular meeting in January, Town Council approved changing the speed limit from 45 mph to 35 mph on N Lake Park Blvd from the Dow Rd. intersection to 600 feet north of Access Road (just before the bridge heading north). CLICK HERE to view Resolution No. 18-2172.
New signs have been installed and the 35 mph speed limit is now in effect. Please be mindful of this change when driving on that section of N. Lake Park Blvd.
If you have any questions please contact Town Manager, Michael Cramer (910)458-2994.
Lake Park Blvd. Traffic Study-Options Presented to CouncilIn the Fall of 2017, Town Council hired Kimely Horn to perform a traffic study for North Lake Park Blvd. Kimley Horn has finished the analysis and public outreach, and presented different options to Council for review and discussion at the March 27th workshop.
CLICK HERE for more details about the traffic study and to view a copy of the presentation given to Council.
Council Hears Recommendations on System Development Fees
Following an August 2016 ruling by the NC Supreme Court regarding impact fees, the General Assembly of North Carolina enacted House Bill 436, which established a new "System Development Fee" that allows all governmental entities to assess fees for the recovery of capital costs associated with development and new growth. The bill also established a process and specifications that the governments need to meet in order to enact the new fees.
The Town hired Willdan Financial Services to develop the Town's new "System Development Fees". At the Council Workshop on March 27th, Daryll Parker with Willdan provided an overview of the recommended System Development Fees. CLICK HERE to view the presentation and recommendations given to council.
Improved CRS Rating Results in Discounts for Flood Insurance Premiums
Each year, the Town of Carolina Beach is audited for the Community Rating System (CRS) by the Insurance Services Office (ISO). The CRS evaluates all ordinances, policies and operational responsibilities that the Town performs in relation to managing and implementing a flood protection program, then assigns a score of 1 to 10. A lower score helps provide our citizens with a reduction in the cost of their flood insurance premiums.
Presently, there are 3,576 flood policies in Carolina Beach, and the Town’s current Class 7 rating provides Carolina Beach citizens with a 15% discount for policy holders. This means that we help save policy holders a total of $522,814.00 per year on flood insurance premiums. The 2017 CRS study indicates that we will be moving to a Class 6 rating, which will increase the discount to 20%, meaning we will help policy holders save a total of $703,604 on flood insurance premiums.
Jeremy Hardison, the Town’s Senior Planner, is the person responsible for managing the CRS system in Carolina Beach, and he has done a great job improving our rating and increasing the savings for our citizens by $180,790 dollars this year. CLICK HERE to view a copy of the preliminary results letter from the ISO, along with a draft copy of the Verification Report.
If you have questions regarding the CRS information, please contact Jeremy Hardison at (910) 458-2991 or firstname.lastname@example.org.
New Golf Cart Regulations for 2018
Changes to the Town of Carolina Beach Golf Cart Regulations will take effect at the beginning of the New Year. In September 2017, Council held a public hearing and approved revisions to golf cart rules.
Key changes include requirements that all carts must be equipped with headlights, taillights, and turn signal lamps. In addition, seat belts are now required for every person seated on the golf cart, and must be worn by all passengers including children.
CLICK HERE for a detailed list of Carolina Beach golf cart rules.
Sales of 2018 golf cart permits begin January 2, 2018. You may purchase permits in person at Town Hall, or online at www.carolinabeach.org/parkingonline.
Please contact Town Hall at (910) 458-2999 with any questions.
Lake Dredge Project-Updates from the Manager 10-30-2017Town Manager Michael Cramer, along with Mayor Dan Wilcox and Councilman Gary Doetsch, met with MOTSU officials today, October 30th, to discuss concerns and possible solutions for moving forward with the Lake Dredge Project. A summary of that meeting was presented in a letter to Council and Carolina Beach Residents.
If you have any questions, please contact Michael Cramer. (910) 458-2994, or via email at email@example.com.
Lake Dredge Project-Update from Town ManagerA letter from the Town Manager to Carolina Beach Town Council and citizens was published today containing a summary of the Lake Dredging project suspension of work and related issues.
If you have questions, please contact Michael Cramer, Town Manager, at (910) 458-2994, or by email at firstname.lastname@example.org.
TEST RESULTS-NO GENX DETECTED IN CB WATER SAMPLES
Following the discovery of GenX, the Town of Carolina Beach decided to test its water source as a precautionary measure. Two independent companies were used to test random water samples from wells used for the Carolina Beach’s water supply. The companies were able to test for amounts as small as 2 to 4 parts per trillion (ppt). Both companies found no detection of GenX in the water samples.
In an effort to help provide context for health risks associated with GenX, the North Carolina Department of Health and Human Services has established a health goal of 140 ppt. This goal is not a distinction between safe and unsafe levels, but is a level of contamination below which no adverse health effects would be expected over a lifetime of exposure.
If you have any questions, please contact Assistant Town Manager, Ed Parvin, (910) 458-2526.
GENX/DRINKING WATER INFORMATION
Over the past couple of weeks, the New Hanover County community has heard a lot of talk about the presence of an unregulated compound called GenX in the surface water of the Cape Fear River Basin. The study conducted by the NC State University professors and reported by The Star News are based on surface water and not ground water tests. GenX has not been found in groundwater. The Town of Carolina Beach receives all of its drinking water from the Pee Dee and Castle Hayne groundwater aquifers.
In the past, the Town of Carolina Beach has been part of many EPA authorized monitoring studies over the years in an effort to help identify and detect regulated and unregulated compounds in the Town’s water supply. In December 2014 and May 2015, the Town allowed our water to be tested by the EPA and Eurofins Eaton Analytical, Inc. for monitoring tests looking at 21 different types of chemicals, including those related to GenX. Only 1 of the 21 compounds, Strontium, resulted in a detection level at or above the testing level. Strontium is a naturally occurring element on the Periodic table and is present in most groundwater. GenX compounds were not detected in the Pee Dee or Castle Hayne groundwater aquifers used by the Town of Carolina Beach.
The Town of Carolina Beach drinking water continues to meet all state and federal drinking water standards and is safe to drink. For more information about the Town of Carolina Beach drinking water please review our Water Quality Report at http://www.carolinabeach.org/CCR2016.pdf.
GenX Testing in Carolina BeachOver the past month the New Hanover County community has heard a lot of talk about the presence of an unregulated compound called GenX in the surface water of the Cape Fear River Basin. The study conducted by the NC State University professors and reported by The Star News are based on surface water and not ground water tests. GenX has not been found in groundwater used by the Town of Carolina Beach. The Town of Carolina Beach receives all of its drinking water from the Pee Dee and Castle Hayne groundwater aquifers. Read More ›
NCDOT Releases Draft 10-Year Transportation PlanThe N.C. Department of Transportation today releasedthe state’s draft 2018-2027 transportation plan, known as the State Transportation Improvement Program (STIP). The plan is the department’s funding and construction schedule for transportation projects over the next 10 years.
The document lists more than 1,400 projects across all transportation modes and in every county throughout the state. The plan includes 61 safety projects and 376 interstate maintenance and bridge projects that are prioritized based on data from technical experts. A breakdown of the projects in the draft plan, as well as changes from the previous STIP, are available at NCDOT.gov/STI.
Financial Transparency in Carolina Beach
Check out the new Carolina Beach Videos!Check out the latest videos with information on Carolina Beach attractions, wildlife, and beach safety. CLICK HERE to view.
Carolina Beach Boardwalk Ranked #3 in America!The votes are in! Carolina Beach Boardwalk was voted for and ranked #3 in USA Today's survey of the best boardwalks in America!
CLICK HERE for more details!
Carolina Beach Ranked #4 in the Top 12 Anchorages!
Marinalife.com has rated Carolina Beach 4th out of 12 locations for cruising anchorage. Locations considered included areas up north in Massachusetts all the way down to Marsh Harbor in Great Abaco, Bahamas.Read More ›
Carolina Beach Awarded Pedestrian Planning Grant!
A group of eight municipalities, including Carolina Beach, and one county from across the state will receive assistance with bicycle and pedestrian planning, thanks to grants awarded this month by the N.C. Department of Transportation.
Carolina Beach Listed in Top 10 Smartest Cities in NCCarolina Beach has been named as one of 10 Smartest Cities in North Carolina! CLICK HERE for details.
Public Notice and Notice of Availability for Snow's CutPublic Notice for the Environmental Assessment of the land classification change of the Army Corp of Engineer's Property bordering Snow's Cut. Read More ›
Is Your Address Correct?
New Hanover County and the Town of Carolina Beach require all property owners to conspicuously post their address number on any house or building. In emergency situations, fire, police, and ambulance services can respond quicker when address numbers are correct and easily seen from the road.
CLICK HERE to view a database of Carolina Beach addresses. You can confirm that the number listed on your house is correct.
Carolina Beach Awarded Grant for Elevation of Residential StructuresThis past November the Town of Carolina Beach was awarded a project sub-grant, through the Flood Mitigation Assistance program, by FEMA. Read More ›
Update-Waters of the US RulesThe US House approved a bill to stop the Waters of the US Rule Expansion! Read More ›
Snows Cut/US Army Corps of Engineers Information Session
On Monday, September 29, 2014, the US Army Corps of Engineers held a public information session concerning the Snow’s Cut area.
Representatives from the Corps were present to answer questions from the public and communicate details relating to current and future plans they have for Snow’s Cut. Carolina Beach’s Mayor and Council Members were also be in attendance.Read More ›