The Utility Billing and Customer Service department is responsible for utility billing, cash receipts and management as well as many other functions. We are committed to providing accurate, professional and efficient services to the citizens of Carolina Beach. Please contact us to set up or make changes to water, sewer, and trash/recycling services.
Billing/Customer Service Supervisor
Billing/Customer Service Representative
For questions or concerns please contact Customer Service.
(Emails will be answered within 24 business hours)
or call during normal business hours (910) 458-2983 or (910) 458-4821
Monday - Friday: 12 PM - 5 PM (except on holidays)
For Water/Sewer emergencies after normal business hours, please contact 911 or (910) 465-0376.